Dev Request: Dev Request - GTM Containers Added To Zendesk Help Centers

Status: Preparing
Last updated: June 22, 2023 1:33 PM MDT
Originally delivered at: June 21, 2023 6:00 PM MDT

Instructions

Overview

In order to track the Help Centers for SD, SMDM, D&I, and Connect separately, we will need to separate out the GTM codes on each Help Center subdomain. Here are the codes that must be swapped, broken down by website.

GTM Container Code - PDQ Connect

Please FIND the following code on connect.pdq.com:

Head:

    <!-- Google Tag Manager -->
    <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
    new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
    j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
    'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
    })(window,document,'script','dataLayer','GTM-WHL75MZ');</script>
    <!-- End Google Tag Manager -->

Body:

    <!-- Google Tag Manager (noscript) -->
    <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WHL75MZ"
    height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
    <!-- End Google Tag Manager (noscript) -->

Then, replace GTM-WHL75MZ with GTM-KWLHJG2 in both the head and body.

GTM Container Code - SimpleMDM

Please FIND the following code on simplemdm.pdq.com

Head:

    <!-- Google Tag Manager -->
    <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
    new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
    j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
    'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
    })(window,document,'script','dataLayer','GTM-WHL75MZ');</script>
    <!-- End Google Tag Manager -->

Body:

    <!-- Google Tag Manager (noscript) -->
    <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WHL75MZ"
    height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
    <!-- End Google Tag Manager (noscript) -->

Then, replace GTM-WHL75MZ with GTM-MDZSFF5 in both the head and body.

GTM Container Code - SmartDeploy

Please FIND the following code on smartdeploy.pdq.com

Head:

    <!-- Google Tag Manager -->
    <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
    new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
    j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
    'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
    })(window,document,'script','dataLayer','GTM-WHL75MZ');</script>
    <!-- End Google Tag Manager -->

Body:

    <!-- Google Tag Manager (noscript) -->
    <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WHL75MZ"
    height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
    <!-- End Google Tag Manager (noscript) -->

Then, replace GTM-WHL75MZ with GTM-TT6FWXN in both the head and body.